Learning and Development Center

FINCA Kosovo Learning & Development Center is an initiative designed to provide non-formal education and training to empower FINCA Kosovo customers and staff members, with the skills, knowledge, and resources they need to thrive in this rapidly changing world. This is part of our mission to invest in the development of our customers and employees, and to further foster the development of our communities in Kosovo.

Benefits For You

We understand that business success starts with people and that success starts with the individual. We are committed to helping advance society into a competitive one, through the professional development of our customers, the advancement of learning methods and contents, ample opportunities for lectures, case studies, group discussions and hands-on practice.
This is part of our mission to invest in the development of our customers and employees, and to further foster the development of our communities in Kosovo.

Our Approach

We accelerate the learning process through variety of training programs and put the learning in context to give an enjoyable, successful, and satisfying experience to all who benefit from the Kosovo Learning and Development Center.

Our Methodology and Services

Our tailored made training programs include instructor-led training, virtual and digital training and services.

  • Training programs:
    Customer service, communication, soft skills, technical skills, financial literacy, on-the-job training, leadership and teamwork.

  • Knowledge sharing:
    Various workshops, webinars/seminars, conferences, guest lecture series to enhance learning.

  • Online learning:
    Online courses and resources, which can be accessed remotely and at the participant’s own pace.

  • Innovation and technology:
    Access to cutting-edge technologies and tools to help beneficiaries improve job performance.

  • Coaching and mentoring:
    To help you reach your full potential and develop professionally.

  • Networking and collaboration:
    We facilitate connections and partnerships to encourage collaboration and sharing of knowledge and resources.

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Customer Success

“I participated in the training at the Learning and Development Center where I learned a lot about management of finances. I greatly benefited from the trainer, who was very well prepared professional. The knowledge I gained will be very useful for my future. I am grateful for this opportunity.” – Sabrije Terziqi

“I will use the skills and knowledge shared during the training sessions in my work, and I hope to be part of other training sessions organized by FINCA Kosovo learning and development center in the future.” – Sanije Emini

“The Learning and Development Center of FINCA Kosovo has helped me not just learn more about management of finances, but it also helped me build connections with other participants. This is the opportunity to expand partnership and make new friends.” – Venera Kelmendi

Video Trainings

Training Programs

  • FemEdu- financial literacy for woman

    The course covers key concepts such as money management, budgeting, savings, investments, credit management and retirement plan.

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  • Livestock health

    You will learn more about livestock anatomy and physiology, nutrition, disease management, biosecurity and quarantine, reproduction and genetics, livestock handling, livestock health and welfare.

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  • Agriculture, timing of crops and improvement of yields

    The course is designed to share the knowledge and skills to effectively manage agricultural operations. Topics covered: soil science, crop selection, crop planning, irrigation, weather and climate, harvests and post-harvest.

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  • Business Communication

    The course covers various topics such as business vocabulary, reading and writing, listening and speaking skills, presentations, business culture. Through case studies and role-playing participants improve their business communication skills.

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  • Savings business games

    This course is offered in partnership with German Sparkassenstiftung for International Cooperation. Savings Game is an interactive training for private households, young adults and small family-run businesses who want to manage a family budget successfully.

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  • Micro business game

    The program is run in partnership with German Sparkassenstiftung for International Cooperation. It is an interactive training for microentrepreneurs and for those who want to learn about keys to success of start-ups and small businesses.

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