FINCA Kosovo, operates this website for the purposes of informing the public about our work and garnering financial and other support. The copyright in this website as a whole and in the text contained in this website are owned by FINCA Kosovo. None of the text, copy, or graphics in this website may be reproduced in whole or in part (except for information clearly taken from the public domain) without the express prior written permission of FINCA.

FINCA values your support and is committed to protecting your privacy. This statement addresses concerns visitors to our site may have about the information they provide to us, and how we treat that information.

FINCA uses its best efforts to respect the privacy of our online visitors. We do not require visitors to our site to register or provide information to view our site. We do not collect personally identifiable information from visitors to our website unless they provide it to us voluntarily and knowingly. FINCA assures you that we keep confidential the identity of anyone who contacts us through this website. If you have any questions about our privacy policy, please contact us at:

FINCA Kosovo
Head Office
Str. Robert Doll, Nr. 112
10000, Prishtina
Republic of Kosovo
+381 (0) 38 609 721 (tel.)
+381 (0) 38 609 722 (fax.)

Or e-mail us at

You may also email us if you:

  • Have questions about general information
  • Have comments and feedback
  • Would like to receive electronic mail only

Information Collection
FINCA requests contact information (such as name, email, and address), as well as personal information such as a resume and cover letter, from visitors on our employment, volunteer and internship opportunities pages. This information is used by us for personnel purposes only and is not shared with outside organizations.

Careers (employment), Volunteer and Internship Sections
We request contact information from the visitor on our donation forms (for contributions, gifts of stock, planned giving, to make monthly gifts, etc.). These forms may request contact information (such as name, email, telephone number, and address) and payment information (such as credit card number and expiration date). This information is used for FINCA’s internal purposes, such as billing, sending receipts, and contacting donors. As noted above, FINCA may share this information with our service providers, solely for the purpose of performing tasks on FINCA’s behalf.

We store information that we collect through cookies and log files to track the viewing preferences of our visitors, but we do not collect personal information through these means or share the information collected with third parties.

A “cookie” is a small piece of data stored on your computer’s hard drive when you visit our site. FINCA uses cookies to analyze our site’s overall traffic patterns and improve our visitors’ online experience. We do not use cookies to store or collect any personal information. Many browsers provide an option to block or remove cookies. You can visit our site successfully while blocking cookies, but leaving cookies enabled in your browser will help us to improve our site’s usability and effectiveness.

Log Files
Like most standard website servers, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track visitor’s movement in the aggregate, and gather broad demographic information for aggregate use. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the Web site and to gather demographic information about our user community. Unless we separately notify you, we do not link this automatically collected data to your personal information or use it for other purposes.

This website contains links to other sites. Please be aware that FINCA Kosovo has no control over and is not responsible for the contents or privacy practices of other sites. We encourage our visitors to be aware when they leave our site and to read the privacy statements of websites that collect personally identifiable information. This privacy statement applies solely to information collected by this website.

Note to Parents
We are pleased when young people visit to learn more about our organization and our work to alleviate global poverty. FINCA does not knowingly solicit or retain personally identifiable information from children under the age of 18 and does not knowingly market to children under the age of 18.

FINCA takes many precautions to protect the information of visitors . Information submitted is protected both online and off-line. When our forms ask visitors to enter sensitive information, this information is encrypted. Security is also a top priority for our donations processing service provider Blackbaud Sphere which has implemented stringent security measures, detailed in the Blackbaud Sphere privacy policy, to protect the data of visitors to our site.

In addition, FINCA makes every good faith effort to protect visitor information off-line. All of our visitors’ information is restricted in our offices. Only employees who need the information to perform a specific job are granted access to personally identifiable information. If you have any questions about the security of our website, please write

Protection of Personal Data
FINCA will process the personal data of customers / its staff and third parties fairly, legal and without violating the dignity of the data subject. Personal data shall be adequate, relevant and not excessive in relation to the purpose for which they are collected and / or further processed. Also, personal information will be collected only for specific, explicit and legitimate purposes and not further processed in a manner which is not in accordance with these purposes, unless the law provides otherwise. Personal data should be verified, well accuracy of personal data through checking the identification document or any other document appropriate public entity data, and personal data shall be accurate and updated.

In the end, FINCA Kosovo will store personal data of other parties for at least five (5) years. After completion of the purpose of processing, personal data will be erased, deleted, destroyed, blocked or made anonymous. Such activity will be decided by the Committee of Personal Data, which consists of a management board member, the Internal Audit Manager and Administration Manager.

The Data Protection Officer can be contacted at this email address: or at the phone number +38345240147, where you have the right to file a request for access, correction, deletion or limitation of data processing your personal information.

Notification of Changes
FINCA periodically reviews and updates our policy for communicating with you via occasional e-mail updates. We will post any updates about this policy on our website.