FINCA Kosovo, October 2020, announced its recertification for the second time by MicroFinanza Rating (MFR) with Client Protection Certification. MFR, through a rigorous review process, found FINCA Kosovo continuing to uphold industry-leading client protection standards in providing responsible finance and is committed to high ethical standards in the treatment of its clients.
Since its founding in 2000, FINCA Kosovo has demonstrated its commitment to the seven principles of Smart Campaign Customer Protection, a set of international standards designed to treating clients responsibly and fairly.
‘We are proud that once again, FINCA Kosovo is recognized for our commitment to treating our clients fairly and respectfully’ Ardian Kastrati, CEO of FINCA Kosovo, ‘We will continue to adhere to the principles, which have been a central part of our work and values, and that will never change for us.’
FINCA Kosovo is one of the largest Microfinance institutions in Kosovo that provides accountable finance access for low-income entrepreneurs, businesses, agriculture, women entrepreneurs, and small and medium-sized enterprises. It is part of the FINCA Impact Finance network, a group of 20 microfinance and financial institutions that provide financial services with social responsibility, enabling low-income entrepreneurs and small business owners to invest in their future. FINCA Kosovo also offers technical training for women entrepreneurs and agriculture clients and non-clients, creating new opportunities to improve their business, quality of life, and build promising futures.
FINCA Kosovo is one of many FINCA Impact Finance subsidiaries that have received this designation from the Smart Campaign, Armenia, Ecuador, Georgia, Jordan, Kyrgyzstan, Nicaragua, and Pakistan, a global initiative promoting prudent, transparent, and respectful treatment of clients.