Milestones
2023: FINCA Kosovo is certified with the highest level for ‘Customer Protection’ by MFR Home • MFR (mf-rating.com)
This certificate reflects FINCA’s in-depth engagement, fairly treating clients, preventing excessive debt, transparency, reasonable pricing, fair and respectful customer care, customer data privacy, and solving complaints.
2018: FINCA Kosovo Wins Bronze Award for Employment Equality for LGBTIQ 2018
FINCA Kosovo was honored with the Bronze Employment Equality Award for LGBTIQ 2018 by Headhunter Kosovo for drafting policies on human rights, the values of dedication to the diversity of jobs, as well as the protection and support of dignified rights of LGBTIQ jobseekers and employees.
2018: Launches Loan Product Loan for Women Entrepreneur
Loan for Women’s Entrepreneur is a product designed specifically for financial support, which helps women entrepreneurs to make profitable and sustainable business. This loan also aims to influence the positive change in the position of women, especially entrepreneurs, affecting primarily the improvement of their lives and their families.
2018: FINCA Kosovo number one in the market
FINCA Kosovo is the largest microfinance institution in Kosovo for the number of clients in the microfinance sector.
2018: FINCA Impact Finance Wins Silver Telly Awards Award
FINCA has won the highest silver award from the Telly Awards for a video made in Kosovo “Restructuring of Kosovo: A Time Loan “on the quality of brand content, financial / banking services. The video link is: https://www.youtube.com/watch?v=zMOL1IQaENU
2017: FINCA Kosovo receives Certificate of Recognition for ‘Tablet-Based Agro Lending’
FINCA Kosovo has received a Special Rating Certificate for the “Tablet-based Agricultural Lending” Project and the Projected Impact on Financial Inclusion, by the Microfinance Center. FINCA Kosovo has developed tablet-based lending, thereby reducing customer transport costs; reducing the service time for applying the loan and making a positive contribution to the environment through reducing the paper.
2016: Traditional Award FINCA’s Star”
FINCA Kosovo begins with awarding its staff with the traditional FINCA International Award “FINCA Star Award ” for employees who demonstrate the values of the institution and promoting warmth, responsibility, reliability and high performance, fueling the attributes of FINCA’s brand. The award is given out every year.
2016: FINCA Kosovo Certified for ‘Customer Protection’ from the SMART Campaign
This certificate reflects FINCA’s in-depth engagement, fairly treating clients, preventing excessive debt, transparency, reasonable pricing, fair and respectful customer care, customer data privacy, and solving complaints.
2015: Digitalization of processes
In September 2015, FINCA Kosovo started with tablet based lending, specifically designed for agricultural sector loans that reduces costs and time.
2014 Technical Lectures
Since year 2014, FINCA Kosovo has started to provide Technical Lectures to support Micro Business owners throughout Kosovo by professors of the Faculty of Agriculture in Kosovo. The purpose of these lessons is to improve knowledge on the development of Agricultural Businesses.
2009: 10 years of FINCA in Kosovo
FINCA Kosovo in year 2009 celebrated the 10th anniversary of microfinance lending in Kosovo, reaching out to more than 10,000 clients.
2000: First inauguration of FINCA Kosovo
Queen Rania Al-Abdullah of the Hashemite Kingdom of Jordan, officially inaugurated the FINCA Kosovo microfinance program in February 2000, by disbursing the first group loan program in Malisheva.
1999: Establishment of FINCA
FINCA Kosovo was established in year 1999 to provide responsible access to finance for low-income entrepreneurs, businesses and agribusinesses for small-medium-sized enterprises to support their employees and create new jobs.